Privacy Policy

Shadow Gear USA – Privacy Policy

Effective Date: [Insert Date]

Shadow Gear USA (“Shadow Gear,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you purchase a product, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely by our payment processor—we do not store full credit card numbers)
  • Any other information you voluntarily provide

B. Automatically Collected Information

When you browse our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking data
  • Pages visited and actions taken
  • Referring URL

C. Information from Third Parties

We may receive information from:

  • Payment processors (e.g., order confirmation details)
  • Social media platforms (when you interact with us or log in using social accounts)
  • Advertising networks (performance and analytics data)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about your order, updates, promotions, and product news
  • Improve and optimize our website, products, and user experience
  • Prevent fraud and enhance security
  • Run marketing and advertising campaigns
  • Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Store preferences
  • Enable shopping cart and checkout functionality
  • Analyze website traffic
  • Deliver personalized ads

You can control cookies via your browser settings, but disabling them may affect website functionality.

4. How We Share Information

We may share your information with:

  • Service providers (e.g., payment processors, shipping carriers, email providers, marketing platforms)
  • Analytics and advertising partners (e.g., Meta, Google)
  • Business partners involved in promotional or collaborative efforts
  • Legal authorities when required by law or to protect our rights, property, or users

We do not sell or rent customer data.

5. Payment Information

All payments are processed securely through trusted third-party providers such as Shopify Payments, Stripe, or PayPal.

We never store your full payment card details on our servers.

6. Data Security

We implement commercially reasonable measures to protect your data from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is 100% secure.

7. Your Rights & Choices

Depending on your location, you may have rights under privacy laws such as the CCPA or GDPR, including:

  • Accessing the personal information we hold about you
  • Requesting correction or deletion
  • Opting out of marketing communications
  • Limiting certain data uses

To exercise your rights, contact us at:

info@shadowgearusa.com

8. Email & SMS Marketing

If you opt in to receive email or SMS messages:

  • You agree to receive marketing communications from Shadow Gear
  • You may unsubscribe at any time using the link in our emails or replying STOP to SMS messages

We comply with CAN-SPAM and TCPA regulations.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13.

We do not knowingly collect information from children.

10. Links to Third-Party Sites

Our website may contain links to third-party websites or services.

We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this policy from time to time.

The “Effective Date” at the top will always reflect the latest version.

Continued use of our website means you accept any updated terms.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Shadow Gear USA

Email: info@shadowgearusa.com

Website: shadowgearusa.com